Terms and Conditions

1. Introduction
Welcome to Modiva. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before making a purchase.

2. Orders and Payment
All orders are subject to availability and acceptance. We reserve the right to refuse or cancel any order for any reason. Payment must be made in full at the time of purchase. Prices and availability are subject to change without notice.

3. Shipping and Delivery
We strive to process and ship orders promptly. Shipping times may vary based on location, availability, and external factors. While we make every effort to deliver your order on time, we are not responsible for delays caused by carriers, customs, or unforeseen circumstances.

4. Returns and Refunds
Our return and refund policies apply as outlined on our Returns page. Items must be returned in original condition within the specified timeframe to be eligible for a refund or exchange.

5. Product Information
We make every effort to ensure product descriptions, images, and specifications are accurate. However, we do not guarantee that the information is complete, reliable, or error-free.

6. User Conduct
You agree not to use our website for any unlawful or prohibited purpose. You must not attempt to interfere with or compromise the security of the website, including introducing viruses or harmful code.

7. Intellectual Property
All content on this website, including text, images, logos, and graphics, is the property of Modiva or its licensors. You may not copy, reproduce, or distribute any content without prior written permission.

8. Limitation of Liability
To the fullest extent permitted by law, Modiva is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or services.

9. Governing Law
These Terms and Conditions are governed by the laws of New Zealand. Any disputes arising from these terms or your use of the website will be subject to the jurisdiction of the courts of New Zealand.

10. Changes to Terms
We may update these Terms and Conditions from time to time. The latest version will be posted on our website, and your continued use of the site constitutes acceptance of any changes.

11. Contact Us
If you have questions about these Terms and Conditions, please contact our customer service team at [your email/contact information].